Privacy Policy
Effective Date: August 11, 2026
Chill South Texas LLC ("Company," "we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you provide when using our services or visiting our website.
This Privacy Policy explains how we collect, use, disclose, and protect your information.
Information We Collect
We may collect the following types of information:
Name
Address
Email address
Telephone number
Service address
Billing and payment information
Information you voluntarily provide through contact forms, phone calls, text messages, emails, or service requests
Website usage information collected through cookies and analytics tools
How We Use Your Information
We use the information we collect to:
Schedule and provide HVAC installation, maintenance, and repair services.
Prepare estimates and invoices.
Process payments.
Respond to customer inquiries.
Provide customer support.
Send appointment reminders and service notifications.
Improve our services and website.
Comply with applicable legal obligations.
SMS/Text Messaging
If you choose to receive text messages from Chill South Texas LLC, you may receive messages related to:
Appointment confirmations
Appointment reminders
Technician arrival notifications
Estimate updates
Service-related communications
Customer support
Message frequency may vary depending on your service requests.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any SMS message.
For assistance, reply HELP or contact us directly.
SMS Privacy Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only when necessary to:
Process payments through secure payment processors.
Perform services requested by you.
Comply with legal obligations or lawful requests.
Protect the rights, safety, or property of Chill South Texas LLC or others.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable security measures.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website functionality.
You may configure your browser to refuse cookies; however, some features of our website may not function properly.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information we maintain.
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Chill South Texas LLC
Email: chillsouthtexas@gmail.com
Phone: 361-537-8885
Website: https://www.chillsouthtexas.com
